Warranty terms: the standard warranty is two years from the purchase date.

The two-year warranty covers manufacturing defects on the watch itself (movement, hands, index). Any other parts than those just listed are not covered by this warranty.

To use the warranty to obtain a replacement, please use the contact form on the ""Contact Us"" page of the Modessic website. On the contact form or email, the customer must specify: name, address, order number and a detailed description of the problem or issue. The customer must also state ‘Reclaim of Purchase’ as the subject of the enquiry, e-mail, or letter.

Please note: An additional charge or fee will be applied to repair and/or replacements in the following instances (regardless of warranty status):

• Damage or failure caused by improper usage or careless actions (including dents, cracks, scuffs, crushed parts, broken crystal, etc.)
• Damage or failure caused by user modification or unnecessary or unwarranted repair attempts.
• Damage or failure resulting from exposure to fire or water, or resulting from a natural disaster e.g. an earthquake or storm.
• Any aesthetic changes caused by normal wear and aging (e.g. minor scratches, scuffs, dents, etc.; on the case and/or crystal, or discoloration of the wristband, or peeling away of the plating).
• If the name of the retail store and the date of purchase are not recorded or indicated on the warranty card, or if this information has been rewritten.
• When a valid warranty cannot be submitted with the watch.
• Battery replacement is not covered by the warranty, and therefore will be subject to a replacement charge, even within the two years of the warranty term.

Please note - the case, hands, dial, crystal, watchband, or any other parts or components of the purchased may be replaced with substitutes if the original spare parts are not available.

This warranty states that customers will receive a free replacement item in accordance with the terms set forth herein and within the specified term. The warranty does not restrict any lawful right of the Customer.